Privacy Policy

Go-Insights has created this privacy policy to demonstrate our commitment to privacy.

By using the service which includes the Go-Insights.com service you also agree to this Privacy Policy. If you do not agree to this Privacy Policy, you must not use the site. The terms "We," "Us," "Our," or "Go-Insights" includes Go-Insights, our parent company Freevolut Ltd, and our affiliates.

How secure is my Google account data?

We take data security very seriously. Once you sign into Google we encrypt a secure access token in our database. The key is only used by the agent to access the data of the account that was authorized. The data is created into a Slack and/or MS Teams formatted message, and sent to the relevant Slack or MS Teams API to send to your channel.

All data is secured via SSL encyrption.

Our backend service can only access your GA metrics for Slack reporting purposes

Under no circumstances do we distribute or sell user data

What information do we collect

1. Go-Insights collects your information when you register on the Go-Insights site and when you visit Go-Insights pages.

2. Personal Information: We may collect the following types of personal information in order to provide you with the use and access to the Go-Insights site, services and tools, and for any additional purposes set out in this Privacy Policy:

   • Name, and contact information, such as email address, phone number, physical address, financial information, such as bank account numbers;

   • transactional information based on your activities on the sites;

   • personal information you provide to us through correspondence, chats, or shared by you from other social applications, services or websites;

   • information about your Slack and/or MS Teams channels, Azure services and any other integrations;

   • information from your interaction with our sites, services, content and advertising, including, but not limited to, device ID, device type, location, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.

3. Non-Personal Information: Go-Insights may collect non-personal information as you use Go-Insights. When you use the site, Go-Insights, third-party service providers (e.g. Google Analytics), and partners may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address.

4. We may combine some Non-Personal Information with the Personal Information we collect. Where we do so, we will treat the combined information as Personal Information if the resulting combination may be used to readily identify or locate you in the same manner as Personal Information alone.

Data Sharing

Aggregated and anonymised marketing data is shared with AI models such as OpenAI with the aim to improve the service and provide better insights. By using the service you agree to this data sharing.

How we store your information

We use a Microsoft hosting provider Azure, therefore your information may be transferred to and stored on servers in various worldwide locations. Go-Insights maintains control of your information. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorisation controls.

How do we access the Google APIs?

We access the Data API for Google Analytics, to pull the data you need for insights, reporting & alerts. This data is not stored, and is disposed after use.
Go-Insights use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How can I delete my data?

You can request a deletion by signing in, going to 'My account', 'My Details' and clicking 'Delete account'.
Alternatively, you can reach out to our support and we'd be happy to deal with your request.

How long we store your data

We store your data in our systems for as long as you are a customer or user. This is until you decide to delete your account, or request deletion.

For data being sent to 3rd parties such as Slack, Teams and Email the data is created in memory, is sent to your tool and is immediately destroyed.

How can I delete my data?

You can request a deletion by signing in, going to 'My account', 'My Details' and clicking 'Delete account'.
Alternatively, you can reach out to our support and we'd be happy to deal with your request.

How we use your Information

We use your Personal Information to:

1. Complete any registration or other transactions you request online

2. Email Communications: We may send you a welcome email to verify your account and other transactional emails for operational purposes, such as billing, account management, or system maintenance. You may only stop those emails by terminating your account. We may also send you promotions, product announcements, surveys, newsletters, developer updates, product evaluations, and event information or other marketing or commercial e-mails. You can opt out of receiving these email communications from Go-Insights at any time by unsubscribing using the unsubscribe link within each email, updating your e-mail preferences on your Go-Insights account or emailing us to have your contact information removed from our email list or registration database.

3. Marketing: You agree that we may use your personal information to tell you about our services and tools, deliver targeted marketing and promotional offers based on your communication preferences, and customise measure and improve our advertising.

4. We do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes (including direct marketing purposes) without your permission. We may use and share Non-Personal Information for our marketing purposes, including, without limitation, marketing on other websites. For example, we may use the information to control the number of times you have seen an ad, deliver ads tailored to your interests, and measure the effectiveness of ad campaigns.

Disclosure of your Information

1. We disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

2. We may disclose personal information to our related bodies corporate and third party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.

3. We may disclose your personal information upon a business transition; At the sale or transfer of Go-Insights and/or all or part of its assets, your personal information may be among the items sold or transferred.

4. We may disclose your personal information to entities located outside of Ireland.

5. We may share aggregate data with advertisers and other third parties. Go-Insights uses industry-standard encryption technologies when transferring and receiving consumer and transaction data exchanged with our site.

Cookies

1. Cookies are pieces of data assigned by a web server that uniquely identify the browser on your PC. Go-Insights uses cookies to enable the site to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. Cookies also enable our systems to gather information about your navigational patterns through the site. You have the option to disable cookies at any time through your browsers. We may also store your app or website activity in cookies which may be used by third party vendors, including Google, to serve ads based on your behaviour on our app or website.

2. The third party vendors (e.g. Google Analytics) may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page

3. If you access our Services with your login credentials from a social networking site (e.g., Facebook or Twitter) or if you otherwise agree to associate your Go-Insights account with a social networking account, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. For example, Facebook may share with us your friend list, birthday, information about the interests of you or your friends or other personal information, in order to help us establish your account, tailor services to you and find other current or potential site users that you know. We may add this information to the information we have already collected from you via other aspects of the Site. You are also subject to the social networking site's terms of use and privacy policy. We use the OAuth (open authorisation) protocol to enable us to access this information without collecting your password when you agree allow another application to access your account information.

Accessing and updating your Information

You can update your information through your My Account settings. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it.

Additionally, You may request access to any personal information we hold about you at any time by contacting us at team@freevolut.com. Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your personal information.

There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

Changes to our privacy policy

We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our app or website. Please review it regularly.